Terms of Service

Last Updated: July 27, 2026

1. Acceptance of Terms

Welcome to Star Lux Enterprise Inc. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Star Lux Enterprise Inc. regarding your use of our services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new Terms.

2. Description of Services

Star Lux Enterprise Inc. provides luxury travel planning, concierge services, event coordination, and related hospitality services. Our services include but are not limited to:

• Luxury travel planning and itinerary creation
• Private transportation arrangements
• Hotel and accommodation bookings
• Event planning and coordination
• Concierge services
• VIP experiences and exclusive access arrangements

All services are subject to availability and may vary based on location, season, and other factors beyond our control.

3. Booking and Payment Terms

Reservations: All bookings are subject to availability and confirmation. A reservation is considered confirmed only upon receipt of written confirmation from Star Lux Enterprise Inc.

Deposits: A deposit may be required to secure your booking. The deposit amount will be communicated at the time of booking and must be paid within the specified timeframe to confirm your reservation.

Payment Methods: We accept major credit cards, bank transfers, and other payment methods as specified during the booking process. All payments must be made in USD unless otherwise stated.

Final Payment: The remaining balance must be paid according to the payment schedule provided at the time of booking. Failure to make timely payments may result in cancellation of your booking.

Pricing: All prices are quoted in USD and are subject to change without notice. Prices may be affected by factors including but not limited to currency fluctuations, supplier price changes, and seasonal variations.

4. Cancellation Policy

Cancellation by Client:

• Cancellations made 30 or more days before the scheduled service date: Full refund minus a 10% administrative fee
• Cancellations made 15-29 days before the scheduled service date: 50% refund
• Cancellations made 7-14 days before the scheduled service date: 25% refund
• Cancellations made less than 7 days before the scheduled service date: No refund

Cancellation by Star Lux Enterprise Inc.: In the rare event that we must cancel your booking due to circumstances beyond our control, you will receive a full refund. We are not liable for any additional costs incurred, including but not limited to travel arrangements made independently.

No-Shows: Failure to appear for a scheduled service without prior notice will result in forfeiture of the full payment.

Force Majeure: We are not liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, terrorism, or labor disputes.

5. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during the booking process
• Ensure all travelers have valid passports, visas, and required travel documents
• Comply with all applicable laws and regulations
• Respect the property and policies of our service providers and partners
• Behave in a respectful and appropriate manner toward staff and other guests
• Report any issues or concerns promptly to our team
• Review and verify all booking confirmations and itineraries
• Inform us of any special requirements, medical conditions, or accessibility needs

6. Limitation of Liability

To the maximum extent permitted by law, Star Lux Enterprise Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:

• Your use or inability to use our services
• Any errors or omissions in our services
• Unauthorized access to or alteration of your data
• Actions of third-party service providers
• Travel delays, cancellations, or disruptions
• Loss or damage to personal property
• Injury or illness occurring during travel

Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

We are not responsible for the actions, omissions, or policies of third-party service providers, including hotels, airlines, transportation companies, and tour operators.

7. Indemnification

You agree to indemnify, defend, and hold harmless Star Lux Enterprise Inc., its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our services
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any rights of a third party
• Any content or information you provide to us

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Star Lux Enterprise Inc. or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, modify, distribute, display, or create derivative works from any content on this website without our prior written consent. Our trademarks and trade dress may not be used without our prior written permission.

Any feedback, suggestions, or ideas you submit to us may be used by us without any obligation to compensate you. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and distribute any such submissions.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute arising from or related to these Terms or our services shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to personal jurisdiction and venue in such courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

We encourage you to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

11. Contact Information

If you have any questions about these Terms, please contact us: